New York-based Glen Falls Hospital lost $38 million in revenue in 2017 due to its EHR system - BillingParadise
An article published in EHR Intelligence states that a hospital based in NY suffered losses of $38 million due to its EHR.
Administrative lapses can cost organizations dearly in terms of revenue loss, and Glens Falls Hospital exemplifies it more than anyone else.
The community hospital lost $38 million in revenue, and the prime reason it appears is the Cerner EHR system the hospital was using.
The Cerner EHR reportedly malfunctioned causing billing errors persistently. According to Glens Falls CEO, Dianne Shugrue, the hospital prior to switching to Cerner, had implemented two different EHR systems GE Healthcare and Epic. Changing priorities of digitized healthcare in 2016 prompted the administration to switch to Cerner.
To read more, Visit: how Glens Falls Hospital could've prevented the $38 million loss